Resolving sign in issues

If you are facing any sign in issues, there may be some simple steps to resolve this.

Incorrect Computer Clock TimeFor security reasons (to prevent replay attacks), your computer clock MUST be in sync and the best way to do this is to set it to automatic.

If you have manually selected your clock time, it could have drifted out of sync and that is why you may be facing sign in issues.

Set your computer clock to automatic, refresh this page and try again.

Still not able to sign in? Contact us at support@educate.io so that we can resolve this for you quickly!